We ship on a daily basis and items purchased before 2.30pm are despatched same day and delivery details forwarded to the buyer.Royal Mail are our prefered delivery partners.Our free delivery options are Royal Mail 48 or Tracked 48.Should you wish to upgrade your service please upgrade upon check out.If a delivery was attempted and you was not available at the time it is your responsibility to collect the item from your local delivery office otherwise the item will be returned to us. If you wish to return an item you can do so within 30 days of the purchase date.Please send any return's by a tracked service. Returns address is :- GT Trading Ltd,16 Chaseside Avenue,Enfield,Middlesex,EN2 6JU Please enclose your the store username and item number inside the package so we can verify the item. We ac.